Our 30-Day
Money-Back Guarantee
We can only afford to offer this because we know you'll keep it. 97% of our users do. But if you're in the 3%, we handle everything. No drama.
Here's the deal
We built Penng because we genuinely believe it helps people live healthier, more informed lives. The data it gives you about your strain, recovery, sleep and nutrition is powerful stuff.
But we also know that buying a wearable is a commitment. You're trusting us with your money before you've had a chance to experience it yourself. That's a big ask.
So we made it simple: try Penng for 30 days. Wear it. Track your workouts. See how your sleep looks. Log your meals. Give it a real shot.
If after 30 days you don't love it, just send us a message and we'll sort everything out. Full refund. We come and collect it. No awkward forms, no fine print, no hassle.
How it works
Buy Penng and try it for 30 days
Wear it, use the app, track your health. Give it a proper go. Most people are hooked within the first week.
Not for you? Just message us
Send us a WhatsApp, Instagram DM, or Facebook message. Tell us you'd like to return it. That's it.
We come and collect it
We'll arrange a pickup at a time that works for you. You don't have to figure anything out.
Full refund, done
Once we receive the band back, you get a full refund to your original payment method. No deductions, no restocking fees.
Common questions
When does the 30 days start?
From the day your Penng is delivered to you.
What condition does the band need to be in?
We expect you to wear it. That's the whole point. Normal wear and tear is completely fine. Just return the band and charger. We're not going to inspect it under a microscope.
How long does the refund take?
Once we receive the band back, refunds are processed within 5-7 business days.
Do I have to organise return shipping?
No. We'll come and pick it up at a time that's most convenient for you. It costs you nothing.
Is there any catch?
No. If you're not happy, you get your money back. That's it. We'd rather have happy customers than unhappy ones.
Try it risk-free
30 days. If you don't love it, we come pick it up and give you a full refund. Simple as that.